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Perry Plumbing – Here To Help

As a family-run business, customer satisfaction is our priority. If there's a simple solution, we'll happily guide you through it. Browse our frequently asked questions below or contact our experienced team for further assistance.

Q. How do I top up the pressure on my boiler?

A common fault code on many boilers, including Baxi models, is a low-pressure warning (such as E119). Re-pressurising your boiler is often a straightforward process using the filling loop supplied with your system.

Q. I have a leak – how do I shut off my water?

Most homes have the internal mains stopcock located beneath the kitchen sink. Turn the valve clockwise to stop the incoming water supply. If you need to locate your external stop tap, the guide below may help.

Q. My boiler has stopped working – what should I do?

If your boiler has stopped working, note any fault code displayed and contact your Gas Safe registered engineer. While online information may help identify the issue, repairs should always be carried out by a qualified professional. Perry Plumbing & Heating provides expert servicing and repairs throughout North Birmingham.

Q. Freezing weather? Combi boiler stopped working?

During freezing temperatures, your condensate pipe may become blocked with ice. Carefully thawing the pipe often restores your boiler. If you're unsure or the problem continues, call our team for assistance.

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